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Privacy policy | Roomy

Effective Date: July 30, 2021

Roomy Privacy Policy

Roomy takes the privacy of our users seriously and respects the privacy of its visitors, customers, and users of its Website and Mobile applications. This policy is intended to inform you of our policies and practices regarding the collection, use, and disclosure of any personal information we obtain about you based upon your use of this website, products or services. "Personal Information" is information about you that is personally identifiable to you such as your name, address, e-mail address, phone number, and other non-public information that is associated with the foregoing. We pay close attention to how Personal Information is used and shared, and we use Personal Information sensibly.

User Consent:   By visiting our website or using our products or services, you agree to the terms of this Privacy Statement. At Roomy we are committed to protecting your privacy. Roomy will only collect, use, disclose and store any personal information of our clients and visitors in accordance with the Data Protection Act and this privacy policy. We have created this privacy policy to make sure you know what information we collect and how we use it. This privacy statement (together with the Roomy Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By agreeing to use the Roomy website you agree that you will allow Roomy to use your personal information in conformity with the processes set out in this privacy statement.

Our Commitment to Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Individual requests to Roomy, through our website, email, telephone or by mail are kept strictly confidential. Personal data such as your email address, telephone numbers, address, may be requested and collected in order to respond to your specific requests. Records regarding the nature of individual inquiries are used to create aggregate reports for internal use only. They will not be sold, rented, traded, loaned, or otherwise disclosed to any other party unless we receive your explicit consent.

The website may contain links to websites owned and operated by third parties. These third-party websites should have their own privacy policies, we urge you to review them. They will govern the use of personal information you submit and any data collected by cookies whilst visiting these websites.    We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk. In order to provide you with the service you require we need to collect certain information about you.

This privacy policy will explain:

  • What information we may collect about you
  • How we use information collected about you
  • When we may use your details to contact you
  • Whether we will ever disclose your details to anyone else
  • Your choices regarding the personal information you have provided
  • Online Payments with Debit & Credit Cards
  • The use of cookies on our websites

What information will we collect about you? When you signup on Roomy service we will ask for information about you and your rental need or property (if applicable).You need to enter this information in order to enable us to provide you with the Roomy service you require. If you decide to become a premium member we will also require you to make payment with your debit or credit card. All our payments are processed via PayPal.com and stripe online secure payment system. You will make payment through stripe or PayPal's secure website. We don't have access to your financial information or ask you for your credit card or bank account details. When you use PayPal or stripe, your financial information is not shared with us Roomy (us). Through stripe or PayPal secure payment option; we can accept AMEX, Visa, Master Card, Discover Card and Debit cards or you can optionally login and pay through your PayPal account.

How will we use the information we collect about you? We will use your personal information for a number of purposes including the following: Search for matches to your profile. Display your profile in other user searches. Allow you to send and receive messages. The IP addresses can be used to identify the location of users and can be used to block disruptive users and usage.

When will we use your information to contact you? We may contact you in the following situations: In order to deliver you with the service you have signed up for (e.g notify you of matches, messages, password reminders). Where you have opted to receive further correspondence (e.g newsletters). To invite you to participate in surveys about our services (participation is always voluntary). For marketing purposes, you have specifically agreed to this. Information sharing: Any and all information collected through this site or via any emails you send us will be kept confidential. It will not be sold, rented, traded, loaned, or otherwise disclosed to any other party unless we receive your explicit consent. The only exceptions would be if we were required by law to disclose your information.

How long will we keep your personal information? We are required to hold your personal information in our systems for as long as is necessary for the service you have signed up to. If you wish us to remove the personal information we hold about you then you would be required to cancel your account (which would delete all of your ads, profile, and messages). Once you do this your account is flagged as deleted in the database.

Changes to the Privacy Policy: This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to Roomy. The date of the most recent revisions may appear on this page.

Contact Information and Complaints: We value users of Roomy, and we strive to ensure that they are always satisfied. To report any violations of the Terms of Use or you have any complaint, question, concerns, comment or improvement suggestion which will help to make our service better, please do not hesitate to Contact Us. Our friendly customer service representatives will be in touch with you within a very short time or latest in 24 hours.