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Rooms take the protection and privacy of your user data seriously. We have NEVER sold user data and all identifiable user data is deleted when a user account is deleted. Rooms user Deletion API allows Rooms and all their customers to delete data for a specific user identifiable data from all projects and web properties. The deletion occurs when a room user clicks the Delete Account button on the settings page. Rooms users may also send an email or contact Customer Service to request deletion of their personally identifiable information. This is something we are glad to do and we stand by the CCPA, CPRA, and VCDPA protections. In addition to deleting all user-identifiable data, you will lose your room mailbox, entries, and all identifying data. Deleted user-identifiable data or accounts cannot be restored as this is a permanent action. If you uploaded an ID and you think you may need your account again in the future, we recommend temporarily deactivating your account by going to your account settings and then clicking the "Profile Status” section.

Before you DELETE your account, there are a few things you need to keep in mind. ALL your profile will be removed, Please be aware that this is a permanent action and that we cannot restore Deleted accounts. If you've considered the above and still wish to delete your account, you can log into your account and select “Account Settings” from the drop-down menu link, then click on “Status” link, and then click on the “Delete Account” button.  If you think you may need your account again in the future, we recommend deactivating your Account temporarily from the same your account “Status” Page. Deactivated Account no longer appear visible to other users on the site and you will no longer receive phone calls or email messages from other users. You can reactivate it again in the future.

Don't worry – it happens to the best of us. You can click on Forgot Password link in the login area to reset your password. 

If you're no longer LOOKING for a Room, Roommate or Apartment/Flat or you're no longer OFFERING a Room, Apartment/Flat, you could deactivate your Account temporarily from your Account Status Page. Deactivated Account no longer appear visible to other users on the site and you will no longer receive phone calls or email messages from  other users. You can reactivate it again in the future.